Complaints

The Medway IDB’s have a complaints procedure that is administered from its office that can be used for dealing with complaints from members of the public and others.

Should you be unhappy or concerned about anything relating to the Medway IDB’s work then in the first instance give the Office a call on 01622 934500 or email enquiries@medwayidb.co.uk.

Please read the Complaints procedure and fill in the included form before sending it to the Boards office.